Adding your email details

To be able to send out emails from the software, besides knowing your email and password, you will need to locate your email server details and add them to Pulse360. The email server information can reside in different places depending on the system you are using.

To make it easier, we are outlining some steps to take on different systems to retrieve the email server information. If you have an IT team, you can ask them to provide this to you. However, if you are unable to find the information, please reach out to us and we will help you.

Most common settings

If you are using a common email provider, such as Gmail or Outlook from Microsoft, the following are their most common settings.

Email ProviderSMTP SettingsPortEncryption
AOL (including
MSNServer: smtp-mail.outlook.com587STARTTLS
Office 365Server: smtp.office365.com587STARTTLS
Server: smtp.office365.com587STARTTLS
Yahoo!Server: or 465 TLS/STARTTLS or SSL

Company email

If your email is in this format "", then you have a custom email server. Review the applications below and follow the instructions to find your SMTP server details. Note, the applications get updated and these instructions may not apply. In that case, please contact us to let us know.

Outlook for PC

  • Click File. Then navigate to Account Settings > Account Settings.
  • On the Email tab, double-click on the account you want to connect to HubSpot.
  • Below Server Information, you can find your incoming mail server (IMAP) and outgoing mail server (SMTP) names.
  • To find the ports for each server, click More settings… > Advanced.

Outlook for Mac

  • Click Outlook in your Mac's toolbar.
  • Select Preferences, then click Accounts.
  • In the left sidebar, click on the account you want to connect to Pulse360.
  • Find the fields for the Incoming server and Outgoing server. The longer text box is the server name and the text box towards the right is the port. Use this information when setting up your email on Pulse360.

Apple Mail (Mac Desktop)

  • Click Mail in your Mac's toolbar, then select Preferences from the dropdown menu.
  • In the left sidebar, select the account you want to connect to Pulse360.
  • Select Account Information.
  • Find the field for Incoming Mail Server. This value is your IMAP server name.
  • Next, find the field for the Outgoing Mail Server. You may need to use the dropdown menu to select "Edit SMTP server list" to view the SMTP server name. You can also find your SMTP port here.

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