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Our Privacy Policy

You may contact us at: privacy@pulse360.com for any questions or concerns.
Updated: April 2020
The following policy describes the privacy practices for PULSE360, Inc, and its affiliates (“PULSE360” or “we”).

PULSE360 respects the privacy of our clients, partners, employees, web site visitors, and job applicants. We believe it is important for you to understand the type of information we collect about you and how that information is used. We recognize the need for appropriate safeguards and management of personal information you provide to us or that we gather from your visit (“Personal Information”). This Privacy Policy sets forth the privacy principles PULSE360 follows with respect to your Personal Information.

This privacy statement applies to all Personal Information collected via this website: https://www.pulse360.com, (the “Site”). It also provides information about processing operations related to PULSE360’s application (the “PULSE360 Application”) which we make available to our clients.

Any questions, comments or complaints about the data practices (including compliance with data privacy principles of notice, choice, onward transfer, access, security, data integrity or enforcement) of our PULSE360 Application clients (Advisors) or partners for which PULSE360 processes data should be addressed to that client or partner.

THE SITE

How & What Personal Information is Collected

Web Visitors

On our Site, we may collect the following Personal Information from prospective clients, prospective business partners, job applicants and other visitors, such as: name, email, phone number, company information and address. We only obtain personally identifying information if it is supplied voluntarily. We collect this information only for the purpose of contacting individuals who have identified themselves as prospects or applicants for our activities, services and job openings. We may transfer this information to or receive this information in the United States. We may share this information with third party service providers for email processing and related services. These third parties are prohibited from using the Personal Information for any other purpose.

IP Address and Other Standard Information

As is true of many websites, we or our third-party web analytics partners may gather certain information automatically and store it in log files or systems used by us. This information may include internet protocol (IP) addresses, device type, browser type, internet service provider (ISP), referring/exit pages, operating system, geo location, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you as well as our marketing, analytics and site functionality and to analyze trends and gather demographic information about our user base as a whole. We may also receive reports based on the use of these technologies by our web analytics partners on an individual as well as aggregated basis.

We collect your location based (geo-location) information for the purpose of optimizing your web site experience. We will share this information with our mapping provider for the purpose of providing and optimizing this service for our visitors. You may opt-out of location-based services at any time by editing the setting on your device.

Tracking Technologies

Technologies such as cookies and other similar technologies are used by PULSE360 and our marketing partners, affiliates, and email and analytics service providers. These technologies are used in analyzing trends, administering, securing and optimizing the site, tracking users’ movements around the site and gathering demographic information about our user and visitor base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for our websites to remember users’ settings (e.g. language preference) and for authentication and personalization. Users can control and as the case may be consent to the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Our Site includes social media features, such as the Facebook Like button, Tweet button, and other widgets which are interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the social media company.

Use of Your Personal Information

We use your Personal Information to provide you with information about PULSE360 and its products and services, including but not limited to webinars, newsletters, and job openings. You have the option at any time to opt-out of any secondary communications such as promotional communications by clicking on “unsubscribe” on the bottom of any promotional emails.

We do not share, sell, rent or trade your Personal Information to third parties for promotional purposes. However, we may disclose your Personal Information if we are required to do so by law or we in good faith believe that such action is necessary to (1) comply with the law or with legal process including court orders, subpoenas or bankruptcy proceedings; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of our Site or PULSE360 Application; or (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).

We may also disclose your Personal Information if we are involved in a merger, acquisition, or sale of all or a portion of our assets. We will notify you via email and/or a prominent notice on our Web site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

Other than as stated in this Privacy Policy, we will endeavor not to release your Personal Information to unknown or unaffiliated third parties.

Do Not Track

California law requires us to state how we respond to Do Not Track (DNT) signals. Because there is currently no industry or legal standard for recognizing or honoring DNT, we do not currently respond to DNT signals. We await the result of work by the privacy community and industry to determine when such a response is appropriate and what form it should take.

Links to Third-Party Web Sites

The Site may contain links to third-party sites for your convenience and/or information. If you access those links, you will leave the Site and be re-directed to a third-party site. PULSE360 does not control those sites or the privacy practices of those third-party sites, which may differ from PULSE360’s privacy practices. We do not endorse or make any representations about third-party web sites, and the personal data you choose to provide to third-party web sites is not covered by this Privacy Policy. We encourage you to review the privacy policy of any web site or company before submitting your personal information to them.

Access

PULSE360 will take reasonable steps to ensure that your Personal Information is accurate, complete and relevant to its intended use. We provide individuals with reasonable access to the Personal Information that they provide to us, as well as the ability to review and correct such information. To protect your privacy and security, we also take reasonable steps to verify your identity before granting access to your Personal Information. In addition, we may limit or deny access to Personal Information when providing such access would be unreasonably burdensome or expensive in the circumstances or as otherwise permitted by applicable law or regulation. We will respond to your request for access to your Personal Information within 30 days after the original email request.

Data Retention

We will retain your Personal Information for as long as your account is active or as needed to provide you services. We will retain and use your Personal Information including your geolocation information as we in good faith believe it necessary to (1) comply with the law or with legal process including court orders or subpoenas; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of our web sites or PULSE360 Application; or (4) protect the personal safety or property of our users or the public.

Security (Applies ONLY to pulse360.com site. For our application security, please refer to Security page for additional information.)

We store and process your personal information on our computers in the US and elsewhere in the world where our servers and facilities are located. We protect your information using reasonable technical and administrative security measures in an effort to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. You acknowledge and agree that our security measures are not a guarantee of security and that we are not responsible for loss or misuse of your personal information.

Testimonials

We may post testimonials on our Site for the benefit of our prospective clients, partners and employees. We receive express consent from the individuals whose Personal Information is posted along with the testimonial before it is posted to our Site.

Blogs / Forums

We provide the PULSE360 forums and blogs as a means for our clients and other users of our Site and PULSE360 Application to communicate. If you use a bulletin board, blog, forum or chat room on this Web site, you should be aware that any Personal Information you submit there can be read, collected or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the information that you choose to submit in these forums.

Data Integrity

PULSE360 will take reasonable steps to ensure that Personal Information is accurate, complete, and current to its intended use. PULSE360 will only use Personal Information in ways that are compatible with the purposes for which it was collected or subsequently authorized by you.

Enforcement and Verification

PULSE360 regularly reviews its compliance with this Privacy Policy. At any time you may contact PULSE360 with questions or concerns about this Privacy Policy at:

PULSE360, Inc.
DBA PULSE360
Attention: Corporate Counsel
3499 Tenth Street,
Riverside, CA 92501
Email: privacy@pulse360.com

Changes to This Privacy Policy

The practices described in this Privacy Policy are the current Personal Information protection policies as of the date specified above. PULSE360 reserves the right to modify or amend this Privacy Policy at any time. If we make changes to this Privacy Policy that we believe to be material regarding our collection, use or disclosure of Personal Information, we will endeavor to post a prominent notice on our Site at least thirty (30) days prior to our implementation of such material changes.

PULSE360 Application

PULSE360 provides our advisor clients with a hosted platform and suite of services that facilitate functionality to support the development and management of PULSE360 Application. The PULSE360 Application are not a part of our Site. More specifically, PULSE360 does not own the information that is submitted by our clients into the Application. The information that is submitted to the application workspace of one of our advisor clients will be subject to that advisor client’s privacy policy. For Security and Privacy of the Application, please refer to the End-User Licensing Agreement - available within the Application. 

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